If the printer you want isn't listed, turn it on and tap Retry.
When the HP printer and scan doctor are open, click start, then you need to choose your printer.
Locate the downloaded file on your computer and run HPPSdr.exe.
Start downloading HP Print and scan doctor.
Print job stuck in queue or other printing issues.įix printer offline issue using HP Print & Scan.
Solve the following problems using HP Print & Scan
View ePrint information and print a claim code.
View printer network connection information.
Printer diagnostic and cleaning services.
View printer information such as serial number and warranty status.
Check consumable levels and cartridge information.
Great free tool to help you maintain your HP printer or troubleshoot common printing and scanning issues on a Windows PC! HP Print and Scan Doctor offers a number of additional tools and features to help you troubleshoot printer problems or find information about your printer. You can use HP Print and Scan Doctor to test the status of Device Manager, Driver Check, Windows Scan (WIA), HP Twain Scan, and HP Scan. HP Print and Scan Doctor (formerly HP Scan Diagnostic Utility) is a free tool for Windows for troubleshooting printing and scanning problems.
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